Returns & Exchanges

At Chrome Industries, we stand by the quality of our gear and offer a 30-day return policy for all unused items in their original packaging. Whether it's a fit issue or a change of heart, we make the process seamless so you can get back to the streets.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Your Label

  Select your reason for return and download the prepaid UPS shipping label provided by our system to ensure tracked and secure transit.

• 3.
  Pack Your Gear

  Place the items in their original shipping box or a similar durable container, ensuring all original tags are attached and the package is securely sealed.

• 4.
  Drop Off and Refund

  Hand your package to any authorized UPS location; once we receive and inspect your gear, your refund will be processed back to your original payment method within 5-7 business days.